Styli in Moving Coil (MC) cartridges are non-replaceable. To support our customers, who have accidentally damaged their cartridges or customers who have an out-of-warranty Moving Coil cartridge, Ortofon offers an Exchange service. We take cartridges in any condition back regardless of where the cartridge purchase originally took place.
NB: Exchange service applies for a wide range of Moving Coil cartridges, both vintage and current models, although with reservation for the models which we no longer have components for.
How Exchange Service works: we offer the customer to buy back his cartridge for 25% of the current price list provided that the customer will buy a new Ortofon cartridge, either equivalent or better model.
Exchange Service cartridges must be returned to Ortofon and will be handled by any authorized Ortofon dealer pursuant to the purchase of a new cartridge. If you should have the need for this service, please contact your local Ortofon Partner.
NB: SPU cartridges are not included in the Exchange program, but in the Special Repair program.
MC cartridge model |
Recommended replacement models |
HMC 10 / Quartz | MC Quintet Blue and higher performance models |
HMC 20 / Quattro | MC Quintet Blue and higher performance models |
HMC 30 / Quasar | MC Quintet Blue and higher performance models |
MC 1 Turbo | MC 1 Turbo and MC 3 Turbo |
MC 3 Turbo | MC 3 Turbo |
X1-MCP | MC 1 Turbo and MC 3 Turbo |
X5-MC | MC 3 Turbo |
MC 20 MkII | MC Quintet Blue and higher performance models |
MC 10 SUPREME | MC Quintet Blue and higher performance models |
MC 20 SUPREME | MC Quintet Bronze and higher performance models |
MC 30 SUPREME | MC Quintet Bronze and higher performance models |
MC 25 E | MC Quintet Red and higher performance models |
MC 25 FL | MC Quintet Blue and higher performance models |
MC 70 | MC Cadenza Blue and higher performance models |
MC 10 SUPER MK ll | MC Quintet Red and higher performance models |
MC 15 SUPER MK ll | MC Quintet Red and higher performance models |
MC 20 SUPER MK ll | MC Quintet Blue and higher performance models |
MC 30 SUPER MK ll | MC Quintet Bronze and higher performance models |
MC 7500 | MC Cadenza Black and higher performance models |
MC 5000 | MC Cadenza Black and higher performance models |
MC 3000 MK ll | MC Cadenza Bronze and higher performance models |
MC 2000 MK ll | MC Cadenza Blue and higher performance models |
MC Xpression | MC Xpression |
MC A90 | MC Windfeld Ti, MC A95 and MC Anna |
MC A95 | MC A95 and MC Anna |
MC Anna | MC Anna |
MC Anna Diamond | MC Anna Diamond |
MC Windfeld | MC Windfeld Ti, MC A95 and MC Anna |
MC Windfeld Ti | MC Windfeld Ti, MC A95 and MC Anna |
MC 20 Super 25th Anniversary | MC Quintet Bronze and higher performance models |
MC Cadenza Mono | MC Cadenza Mono |
MC Cadenza Red | MC Cadenza Red and higher performance models |
MC Cadenza Blue | MC Cadenza Blue and higher performance models |
MC Cadenza Bronze | MC Cadenza Bronze and higher performance models |
MC Cadenza Black | MC Cadenza Black and Exclusives Series models |
MC WHP 175 | MC Cadenza Red and higher performance models |
MC Jubilee | MC Cadenza Black and higher performance models |
MC Rohmann | MC Cadenza Black and higher performance models |
MC Kontrapunkt B | MC Cadenza Blue and higher performance models |
MC Kontrapunkt A | MC Cadenza Red and higher performance models |
MC Kontrapunkt C | MC Cadenza Bronze and higher performance models |
MC Kontrapunkt H | MC Cadenza Red and higher performance models |
MC Salsa | MC Quintet Red and higher performance models |
MC Samba | MC Quintet Red and higher performance models |
MC Tango | MC Quintet Red and higher performance models |
MC Vivo Red/09 A | MC Quintet Red and higher performance models |
MC Vivo Blue/09 B | MC Quintet Blue and higher performance models |
MC Rondo Red/MC W* 30 | MC Quintet Red and higher performance models |
MC Rondo Blue/MC W* 30 | MC Quintet Blue and higher performance models |
MC Rondo Bronze / MC W* 30 | MC Quintet Bronze and higher performance models |
MC Venice | MC Cadenza Red and higher performance models |
MC Valencia | MC Cadenza Red and higher performance models |
MC Vienna | MC Cadenza Blue and higher performance models |
MC Quintet Red/MC Q 5 | MC Quintet Red and higher performance models |
MC Quintet Blue/MC Q 10 | MC Quintet Blue and higher performance models |
MC Quintet Bronze/MC Q 20 | MC Quintet Bronze and higher performance models |
MC Quintet Black S/MC Q 30 | MC Quintet Black S and higher performance models |
MC Virgo | MC Quintet Blue and higher performance models |
MC Vitesse | MC Quintet Blue and higher performance models |
MC Vero II/Vero Gold | MC Quintet Black S and higher performance models |
MC Virtus II | MC Quintet Black S and higher performance models |
MC Style | MC Quintet Bronze and higher performance models |
Ortofon Moving Magnet (MM) cartridges can be serviced by replacing the stylus.
Moving Magnet models are not included in the Exchange program.